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Privacy & Data Protection

Protecting your personal data, and complying with relevant data protection legislation, is something we take very seriously. This statement is intended to give you an overview of how we ensure this protection, what kinds of data we collect and why, and how we deal with it.

Who is responsible?

Responsibility for data processing and in connection with this website rests with TIIME S.à r.l. (TIIME).

Why do we collect, process and use data?

TIIME uses the Internet to present general information about our company and what we do. There are some areas of our websites or individual pages which serve more specific purposes.

  • The contact page where people can contact us and subscribe to our newsletter.

We collect, process and use data for the reasons above, unless there are more specific reasons, which we will give when collecting that data. We do not use data other than for its intended purpose in each case.

What data do we collect?

Some data is collected automatically

When you visit our websites, your IP address is recorded, along with the data you requested from the website, how much data you downloaded, the server reply code on the request from your browser, what browser you used, the date you visited, and for how long.

TIIME cannot attribute this data to any specific person as a general rule. We do not combine this data with data from any other sources.

Some information you provide

We record and process information you enter on our website or send us otherwise. This includes data you enter in forms or contact fields.

We also record and process personal information when you e-mail someone at TIIME. This concerns the contents of your e-mails as such, but also data obtained from queries to our e-mail server, such as sender and addressee IDs, time stamp, errors or grounds for refusal if mail doesn’t get through.

Newsletters and information services

You can withdraw your consent to your data and e-mail address being recorded and used to send newsletters and object to the use of your personal data for marketing purposes at any time.

Other matters

We will never record any of your personal details otherwise without your express consent.

Who do we send data to?

Sending data to third parties

As a fundamental rule, we do not disclose, transfer, sell or otherwise market personal data to third parties, such as other companies or organizations, without your express consent, or as required to meet our contractual obligations between TIIME and you, the website user, which make it necessary to transfer such data.

Transfer of data to countries outside the EU/EEA

We do not transfer any personal information to anyone in countries outside the EU or EEA, nor do we have any plans to do so.

How long can we store data before we have to delete it or block it?

The law is quite detailed when it comes to what data we can and must store and for how long. Once these terms expire, we routinely delete this data or block it, following data protection rules.

Where data is not subject to specific terms, we delete it or block it once the reasons we collected it for cease to apply.

If you have agreed to a longer duration for storing, processing and using your data, we will delete or block your data after this duration expires or should your revoke your consent.

What are “cookies”, and how do we use them?

TIIME website use “cookies” in different places. These are small text files which are downloaded onto your computer and are saved in your browser. Cookies do not harm your computer, and do not contain viruses. For instance, we use cookies to help you navigate our website.

Most browsers are initially set to accept cookies. You can disable cookies, delete cookies that have been accepted or have your browser notify you every time a cookie is set through the settings of your browser. Please note that you may not be able to use all functions of this website if you disable cookies entirely.

Session Cookies

Most cookies we use are “session cookies”. We use these to enable your use of the website and to remember your settings throughout your visit to avoid that you have to reenter your choices several times. Session cookies are deleted automatically at the end of your visit.

Web Analytics Cookies

This Website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, to help the website analyze how users use the site. As a rule, the information generated by the cookie about your use of this website will be transmitted to a Google server in the USA and stored there. On this website IP anonymization was activated, so Google will truncate the IP address of users from Member States of the European Union and the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to the use of the website and the internet. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google about you. You can prevent the collection of data generated by the cookie about your use of the website (including your IP address) and its processing by Google by downloading and installing the browser plug-in available under

Your right to know

Subject to the relevant legal provision, we’ll be happy to tell you what personal details we store on you, to correct your personal details or delete them unless we are obliged to keep your data for legal reasons. If there’s anything you’d like to know, please get in touch with TIIME. And please remember, you’ll need to prove who you are before we can give you any information.


The security of your data is important to us: so all the areas of our website where you can actively input data use encryption systems such as SSL (Secure Socket Layer) to protect your data against being accessed by unauthorized third parties.

TIIME takes extensive technical and organizational security precautions to protect your personal data against being manipulated, either accidentally or deliberately, or being lost, destroyed or accessed by unauthorized third parties. We are constantly improving these precautions as technology develops.

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